Returns

We know our Merci customers will absolutely love there clothing!

Our Merci Guarantee 

Merci is committed to creating clothing of the highest quality. If your items arrive with manufacturing defects, Merci will send you a replacement free of charge. If your replacement item is also damaged, we will charge a replacement or repair fee equal to 50% of the full value paid per item. Payment can be processed through PayPal. To contact our customer service regarding this please email mmerci.store@gmail.com

please note that merci warranty does not apply to lost or stolen items.

Returns

We do our best to ensure all items arrive in perfect condition, but we do not offer refunds and returns if you change your mind. Instead we offer a store credit (valid for 1 month)

Exchange for store credit

Once we receive and review your images, we will send you a email notifying you that we are processing the exchange. We will also notify if your store credit or change code has been approved or denied.

If approved, your credit will be processed and we will contact you via email.

We will need a receipt or other proof of purchase to complete the exchange.

Unfortunately, if 14 days have passed since we received your order, we cannot offer you the exchange.

Unfortunately, we can not offer refunds on items purchased with discount codes.

Gift certificates cannot be returned.